FAQ

Frequently Asked Any Questiontitle_right

Have questions? We've got the answers.

We offer both! You can shop our ready-to-wear wigs or request a custom piece made to your head size, preferred style, and colour.

Yes. If you have bundles, we can turn them into a wig that’s perfectly fitted and styled for you.

Absolutely. We wash, deep-condition, restyle, and refresh your wig so it feels brand new again.

Please note there are two time frames to consider:

  • Processing time:
    This is the time it takes to prepare or make your wig. Ready-made wigs take 2–3 working days to process, while custom wig take 3 to 4 working days
  • Delivery time:
    This is the time it takes for your order to reach you after processing.
    2 to 4 working days Nationwide

Yes, we offer call-out services for wig installations, bridal styling, and special events. This means we can come to your location for your convenience.

To keep your wig looking beautiful for longer:

  • Store it on a mannequin head when not in use to keep its shape.
  • Comb it gently from the bottoms to the top every day to prevent tangling.
  • Heat styling: Always use a heat protectant spray before using heat tools like straighteners or curling irons.
  • Avoid excessive heat and harsh products.

Yes, we ship nationwide.